Registration/Enquiry

Privacy Policy

Who is responsible, and whom can you contact?

I, Midwife Rachelle Super, am responsible for processing your personal data.
You can contact me for any privacy-related questions as follows:
Rachelle Super
Phone number: +31628283999
Email: BerlinMidwife.Rachelle@outlook.com

What data do I process, and where do the data come from?

When you engage me for care during pregnancy and/or the postpartum period, I enter into a contract with you. For this, I collect the following information:

• Title, first name, last name
• A valid email address
• Phone number (landline and/or mobile)
• Health insurance card
• Information necessary for asserting and defending your rights within the scope of the mandate

For what purposes and on what legal basis is the data processed?

The collection of this data is necessary to provide appropriate care as a midwife. I process your personal data, especially your health data. This includes medical histories, diagnoses, treatment proposals, and findings that I collect. The collection of health data is a prerequisite for your treatment. If the necessary information is not provided, thorough treatment cannot take place. For this purpose, other cooperation partners, such as midwives, doctors, or clinics where you are being treated, may also provide data (e.g., in doctor’s letters).

Additionally:

• To identify you as my patient
• For communication with you
• For invoicing with health insurance companies, other billing parties, or directly with you if you are privately insured/self-paying

The data processing is carried out at your request and, in accordance with Article 6 (1) sentence 1, letter b of the GDPR, for the purpose of fulfilling the treatment contract and the mutual fulfillment of obligations arising from the treatment contract.

Who do I share data with?

Your personal data will not be shared with third parties for purposes other than those listed below. If required by Article 6 (1) sentence 1, letter b of the GDPR within the scope of the treatment contract with you, your personal data will be passed on to third parties. This includes, in particular, sharing with the referring doctor, health insurance company, external billing service provider, or the midwife who represents me with your consent in case of my absence. These data will also be processed for the following purposes: maintaining contact details, billing services with health insurance companies, and documenting the care or service delivery.

The shared data may only be used by the third party for the specified purposes. My professional confidentiality towards you remains unaffected. If the data is subject to professional confidentiality, data will only be shared with third parties after consulting with you.

How long is your data stored?

The personal data collected by me for the treatment contract will be stored for the duration of the statutory retention period for midwives according to the Midwives Act in its current version (10 years after the end of the calendar year in which the treatment ended), and will then be deleted unless I am required to store it for a longer period based on tax and commercial law retention and documentation obligations (e.g., HGB, StGB, or AO), or if you have consented to further storage as per Article 6 (1) letter a of the GDPR.

What rights do you have?

You have the right to:

• According to Article 7 (3) of the GDPR, withdraw your consent at any time, which will stop me from processing data based on that consent going forward.
• According to Article 15 of the GDPR, request information about your personal data processed by me. In particular, you can request information about the processing purposes, the categories of personal data, the recipients to whom your data has been or will be disclosed, the planned storage period, the right to correction, deletion, restriction of processing, or objection, the existence of a right to file a complaint, the source of your data, if it was not collected from you, and the existence of automated decision-making, including profiling, and if applicable, meaningful information about its details.
• According to Article 16 of the GDPR, request the immediate correction of inaccurate or incomplete personal data stored by me.
• According to Article 17 of the GDPR, request the deletion of your personal data stored by me, unless processing is required for exercising the right to freedom of expression and information, for fulfilling a legal obligation, for reasons of public interest, or for asserting, exercising, or defending legal claims.
• According to Article 18 of the GDPR, request the restriction of processing of your personal data if the accuracy of the data is disputed, the processing is unlawful, but you object to its deletion, and I no longer need the data, but you need it for asserting, exercising, or defending legal claims, or if you have objected to processing under Article 21 of the GDPR.
• According to Article 20 of the GDPR, request your personal data that you provided to me in a structured, commonly used, and machine-readable format, or request its transfer to another controller, and according to Article 77 of the GDPR, file a complaint with a supervisory authority. You can usually contact the supervisory authority in your usual place of residence for this.
• If your personal data is processed based on legitimate interests according to Article 6 (1) sentence 1, letter f of the GDPR, you have the right to object to the processing of your personal data under Article 21 of the GDPR, if there are grounds related to your particular situation. If you wish to exercise your right to object, it is sufficient to send me an email.

Notes on Electronic Communication

Communication within the framework of care due to the treatment contract can, with your consent, take place by phone, SMS, or email, with me choosing an appropriate form of communication each time.

You are aware that it is technically not fully excluded that third parties may open, read, or alter electronic messages sent via these means. You explicitly consent to me communicating with you and with third parties unencrypted in this way and relieve me from my professional confidentiality to the extent that it involves communicating content subject to confidentiality in this manner.

By using one of the described forms of communication, either during the initial contact with me or for the first time during the ongoing treatment contract, you agree, subject to revocation at any time, that I may use this form of communication in relation to you or third parties, considering and being aware of the above statements.

Signature

With my signature, I confirm that I have read and understood the above statements. I testify that I have no further questions.

Location, Date

Signature of the woman to be cared for

General Terms and Conditions (GTC) for Midwifery Assistance - Pregnancy and Postnatal Care

Scope of application
These General Terms and Conditions (GTC) govern the contractual relationship between the midwife and the client (pregnant person/ person who has recently given birth) within the framework of midwifery assistance, in particular for prenatal care during pregnancy and postnatal care. By accepting the services of the midwife, the client accepts these General Terms and Conditions.

Scope of services
The midwife provides care within the framework of prenatal care and postnatal care. This includes in particular

- Pregnancy consultation and prenatal care 
- Information and advice during pregnancy
- Support and advice during the postpartum period 
- Arranging for further medical care (e.g. gynecologists, doctors, clinics) when necessary

Appointments and availability
The midwife is committed to keeping the agreed-upon prenatal and postnatal care appointments. If the midwife needs to change or cancel an appointment, the client will be informed in advance. The client also undertakes to cancel or postpone appointments in advance, at least 24 hours, to enable the midwife to organize her care in the best possible way.

Remuneration
The remuneration for midwifery assistance is based on the applicable rates of the scale of fees for midwives (GebüH) or the billing modalities chosen by the client. As a rule, billing takes place via the health insurance company, whereby the client is advised that not all services are necessarily covered by the health insurance company. Any private co-payments or non-covered services must be settled directly with the midwife.

Reimbursement by health insurance companies
In most cases, midwifery services are covered by statutory health insurance as long as they are provided as part of prenatal and postnatal care. Private health insurance companies may have different regulations. It is the client's responsibility to find out exactly what costs are covered by her health insurance.

Obligations of the client

The client undertakes to provide truthful information about her health situation, medical history and relevant information about her pregnancy. She also undertakes to attend the necessary check-ups if requested by the midwife and to seek medical treatment in good time if any health problems arise. In an emergency, always seek medical help and do not primarily try to contact the midwife and wait for the midwife to respond. 

Liability
The midwife is liable for the proper performance of her services within the framework of the statutory provisions. Liability for the consequences of non-compliance with recommendations or disregarded medical instructions is excluded. The client is responsible for her own decisions regarding her pregnancy and birth.

Cancellation and withdrawal
The client may withdraw from the care provided by the midwife at any time. In the event of withdrawal after services have already been provided, these services must be paid for in full. If the client cancels an appointment at short notice (less than 24 hours before the appointment), the midwife may charge a cancellation fee.

Final provisions
Should individual provisions of these GTC be invalid or unenforceable, the validity of the remaining provisions shall remain unaffected. Amendments and additions to these GTC must be made in writing.
The place of jurisdiction is the registered office of the midwife, unless otherwise provided by law.

Consumers are entitled to a right of withdrawal under the following conditions: A consumer is any natural person who concludes a legal transaction for purposes that cannot be predominantly attributed to either their commercial or independent professional activity. The midwife/midwifery practice points out the following to the participant: You have the right to cancel this contract within 14 days without giving reasons. The cancellation period is 14 days from the day the contract is concluded. In order to exercise your right of withdrawal, you must inform the midwife of your decision to withdraw from this contract by means of a clear statement (e.g. a letter sent by post or by email). In order to meet the cancellation period, it is sufficient that you send the notification of your exercise of the right of cancellation before the cancellation period expires.
Consequences of revocation
The midwife/midwifery practice must repay all payments received from the participant immediately, but at the latest within 14 days from the day on which notification of the revocation was received. If the participant has requested that the service begin during the cancellation period, she must pay the midwifery practice an appropriate amount that corresponds to the proportion of the service used up to that point.